Terms and Conditions

Last updated: 3 December 2025

These Terms and Conditions set out the rules for using this website and for purchasing programs, membership or coaching services from FitCoach UK. By using the website or buying any service, you agree to these terms. If you do not agree, please do not use the website.

1. About Us

FitCoach UK provides online fitness programs, membership access and coaching services. References to “we”, “us” and “our” in these Terms refer to the owner of this website and business.

2. Use of This Website

When using this website, you agree that you will:

• Provide accurate and up-to-date information when creating an account or making a purchase.
• Keep your login details secure and not share your account with other people.
• Use the website only for lawful purposes and not attempt to damage, hack or misuse it.

You must not:

• Copy, reproduce or distribute content without permission.
• Upload or share any harmful, offensive or illegal material.
• Use the website in a way that interferes with other users or our systems.

3. Health Disclaimer

All information, workouts and programs provided through this website are for general fitness and educational purposes. They are not medical advice and do not replace advice from a doctor or qualified healthcare professional.

You should always consult your GP or healthcare provider before starting a new exercise or nutrition program, especially if you have any existing medical conditions, injuries, are pregnant or recently postnatal.

You take part in any workouts, programs or coaching at your own risk. By using this website, you accept that we are not responsible for any injury, health issue or damage that may occur as a result of following advice or exercises found here.

4. Programs, Membership and Coaching

We offer a range of digital products and services, including:

• Standalone fitness programs (e.g. home workout plans).
• Membership access to ongoing content.
• Online coaching or personalised support.

Access details, length of access and what is included will be explained on the relevant sales page. Please read the information carefully before purchasing.

4.1. Digital Access

Most products are delivered digitally through this website or by email. You are responsible for having a suitable device, internet connection and software to access the content.

4.2. Personal Responsibility

Results will always vary between individuals. Your progress depends on many factors, including your starting point, consistency, lifestyle and health status. We cannot guarantee specific results such as a particular amount of weight loss or muscle gain.

5. Payments and Pricing

Prices are displayed in GBP (£) unless otherwise stated. We reserve the right to change prices at any time, but any change will not affect orders already completed.

Payment is usually processed through trusted third-party providers (for example, Stripe or PayPal). You must ensure that the payment information you provide is correct and that you have permission to use the chosen payment method.

6. Refunds and Cancellations

Because most of our products are digital and you gain access immediately, refunds may be limited. Our standard approach is:

• Standalone programs: Unless stated otherwise on the sales page, these are generally non-refundable once access has been granted.
• Membership: You may usually cancel future payments at any time, but we do not typically refund previous subscription periods.
• Coaching: Any specific refund or cancellation terms for coaching will be agreed individually and confirmed in writing (for example, via email